Contact us
If you are a Physician applicant and have previously applied to PACE and have questions, please reach out to nshpace@nshealth.ca. Please do not call the clinic as these phone lines are reserved for patient care. Applicant calls can disrupt clinic operations and our medical office administrative team cannot answer applicant-related inquiries.
Clinic hours
8 a.m. – 4 p.m.
Monday – Friday
Patients are referred to PACE by the Nova Scotia Health Authority (NSH) from the Need a Family Practice Registry. PACE then accepts patients in the order it receives them from NSH. For people on the NAFP registry, we can accept family members living at the same home address.
Contact information
For patient inquiries:
Clinic phone: 782-358-0500
Clinic fax: 1-866-388-7505
Clinic email: info@nspace.ca
Clinic locations
Halifax Shopping Centre
Halifax Place, Suite 101
7001 Mumford Road
Halifax, NS B3L 4R3
Kearney Lake Clinic
117 Kearney Lake Road, Unit 15
Halifax, NS B3M 4N9
Feedback
PACE is committed to providing high-quality primary care to our patients. Your feedback is invaluable in helping us improve and enhance the care we provide. If you would like to share a positive experience you’ve had, or have a concern or suggestion, we encourage you to share it with us.
We welcome feedback through multiple channels to ensure accessibility for all our patients.
In-person: you can speak directly with our staff or any member of your care team.
Phone: call the clinic at 782-358-0500. If you’re not able to speak to someone, feel free to leave a voicemail.
Email: send an email to info@nspace.ca.
Our process for receiving complaints
- The PACE Clinic will acknowledge receipt of feedback within 2 business days.
- We will review details, collecting relevant information and documentation.
- After a review, we will take steps to resolve the issue. We will contact you to discuss the resolution, including any actions we will take to address your concerns.
- Your concerns may lead to changes in clinic procedures, staff training, or patient care policies to prevent future issues.
Directions: Halifax Shopping Centre
- At the Halifax Shopping Centre please enter at Entrance #2 (located in the East Parkade #3 parking lot) as indicated by the red arrow in the map.
- When you walk into the shopping centre, you’ll see Starbucks on the right and Lindt on the left.
- Go straight across the hall towards Nova Scotia Health and Community Health Teams signage.
- Go through the glass doors; here you will see the elevator.
- Take the elevator UP to the 1st floor.
- When you get off the elevator, turn left and you’ll see the PACE waiting room.
As you are making your way to PACE, if you get lost or turnaround in the Halifax Shopping Centre please just give us a call and we will help you find your way to PACE.
Directions: Kearney Lake Clinic
- From the 102 Highway (Bicentennial Drive) take Exit 2.
- Turn towards Dunbrack Street.
- Turn left at the next traffic lights (where Kearney Lake Road meets Parkland Drive).
- In the parking lot turn right and you’ll see the PACE Clinic.
